Senior DevOps Engineer
Sovos Compliance, LLC
Minnetonka, MN
April 2021 – Present
- Serve as Subject Matter Expert on Artifactory to support all development teams in ensuring upgrades cause less than five minutes of downtime in total.
- Automate deployments of scheduled tasks to production servers ensuring manual intervention is at a minimum.
- Deploy software and security patches to production environments regularly.
- Evaluate different solutions by setting up sandbox environments for testing purposes such as Grafana, Jenkins, and Artifactory.
- Dry-run upgrades of critical systems in advance of planned upgrade in order to accurately estimate down time and ensure a smooth transition.
- Assist with planning and implementing patching schemes to provide development and testing environments with regular, automated, updates in a non-interfering way.
DevOps Build Engineer
Open Systems International, Inc. (Now AspenTech)
Medina, MN
June 2018-April 2021
- Pioneered the DevOps team and designed the initial infrastructure to get it up and running.
- Wrote the guide to setting up testing environments that reduced setup time from several days to several hours, then used Ansible to reduce it further to around 20 minutes.
- Facilitated successful transition from Subversion to GitHub ensuring modern source code management tools were utilized.
- Used containerization to eliminate the need for dedicated VMs for several databases and services such as MySQL, MSSQL, PostgreSQL, Grafana, and Jenkins.
- Managed development and test infrastructure and assist teams with issues as they arise.
- Took ad-hoc requests from teams and ensure a quick turnaround with the expected result.
Customer Service Manager
Cub Foods
Roseville, MN
September 2012-September 2018
- Served as a pivotal role in operations; relied on by store management to manage all aspects of a busy customer service desk.
- Ensure that each customer has an exceptional shopping experience.
- Trained new hires, administered troubleshooting of cash registers, maintained tobacco supply, conducted inventory.
Office Worker
Hagg-Sauer Hall
Bemidji State University
Bemidji, MN
September 2016-May 2017
- Troubleshot technology issues, staffed reception desk, answered calls, handled clerical duties.
Sales Associate
JCPenney
Bemidji, MN
October 2014-August 2016
- Identified customer needs in the Men’s and Jewelry departments and assisted customers with purchases.
- Trained co-workers on technology and systems; managed and maintained cash and inventory.
Seasonal Sales Consultant
Best Buy
Roseville, MN
October 2012-January 2013
- Provided sales assistance by explaining product features to customers and helping them find appropriate solutions to technology problems.
Assistant Manager
Grand Rapids Mann Cinema 8
Grand Rapids, MN
June 2008-August 2012
- Maintained building, grounds, projectors, and servers.
- Ensured the sales floor ran smoothly and assisted with Human Resources as necessary